Empowering the Future of Cryptocurrency with Innovative Software Solutions

Crypto Innovate

In the fast-paced world of cryptocurrency, staying ahead of the curve is essential

As digital assets continue to reshape the financial landscape, the demand for robust software solutions tailored to the unique needs of crypto enthusiasts and investors has never been greater.

Enter Crypto Innovate

Professionals

Team of seasoned professionals with a passion for technology and a deep understanding of blockchain technology.

Wallet

Crypto Innovate's wallet provides a user-friendly interface coupled with robust security features, unparalleled convenience and peace of mind.

Security

Through advanced encryption techniques and rigorous security protocols, we ensure that users can transact with confidence.

About Crypto Innovate

Who we are
Crypto Innovate is a pioneering company at the forefront of providing cutting-edge software designed to empower users in navigating the complexities of the crypto market.

Founded by a team of seasoned professionals with a passion for technology and a deep understanding of blockchain technology, Crypto Innovate is committed to delivering innovative tools and services that revolutionize the way individuals engage with digital currencies.
Our mission
Our offer
One of Crypto Innovate's flagship offerings is its comprehensive cryptocurrency wallet software. Designed with both novice users and seasoned investors in mind, Crypto Innovate's wallet provides a user-friendly interface coupled with robust security features. Whether users are managing a diverse portfolio of digital assets or engaging in day-to-day transactions, Crypto Innovate's wallet offers unparalleled convenience and peace of mind.

In addition to its wallet software, Crypto Innovate offers a range of other innovative solutions tailored to meet the evolving needs of the crypto community. From advanced trading platforms to secure communication tools and decentralized finance (DeFi) applications, Crypto Innovate is committed to pushing the boundaries of what's possible in the realm of cryptocurrency software.
Our solutions
App Store
Play Market

Our partners

Careers

Open Culture

Crypto Innovate has open salaries - no company secrets. Trust and transparency carry on from the blockchain to our team.

100% Remote Positions

All our positions are 100% remote careers – work from anywhere in the world.

Hardware and Software

We offer our employees hardware and software of their choice, and equipment for their remote offices.

Salary paid in USD

All salaries are paid in USD. Experience the financial revolution from the front seats.

Open Positions

Remote Project Manager

At Crypto Innovate, we refer to our Project Managers as PMs! Our talented team of PMs builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.

If that sounds interesting to you and you…

1. Like managing your own digital assets
2. Enjoy problem-solving by reading and searching for answers
3. Love helping others and teaching your friends all about cryptocurrencies
....then please read on!

Crypto Innovate receives hundreds of email messages daily from customers learning about digital assets.

As a Crypto Innovate PM, you will connect and form relationships with our customers across multiple channels, making them feel heard, supported and resolving their issues efficiently.

What You Will Do

  • Promptly respond to customer inquiries across multiple channels.
  • Assist users in navigating the intricacies of managing digital assets.
  • Provide above-and-beyond customer experiences that leave a lasting positive impression.
  • Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
  • Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Crypto Innovate.
  • Contribute to projects, quality assurance, incident management, and value-added tasks.

Who You Are

  • You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
  • You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
  • You are comfortable working all your shifts until 0 UTC (8pm Eastern Standard Time - US & Canada).
  • You have amazing written English skills, including proper grammar and punctuation.
  • You empathize with customers on even the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
  • You are detail-oriented and able to provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
  • You understand how digital assets work, including security, confirmations, block times, network fees, etc.
  • You are tech-savvy and have general knowledge of computers, including your own operating systems.
  • You are a self-starter that works well with minimal supervision, and you thrive in a remote work environment.
  • You are able to manage competing priorities and prioritize them appropriately while maintaining performance standards.
  • You are highly coachable and take responsibility for your actions.

What We Offer

  • A remote environment with partially flexible hours.
  • Building the future. Cryptocurrencies lay the foundation to the internet of value, the next major wave in application technology and personal finance.
  • Collaborative and feedback-driven culture.
  • Opportunity to grow.
  • Fair pay, no matter where you live, along with a competitive benefits package.
  • All the tools you need to do the job.

Benefits

  • Health: Most of our health insurance plans are covered 100% for you and covered 50% for your dependents. We’ll also cover dental insurance.
  • PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
  • Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that.
  • Parental Leave: 13 weeks of fully paid leave with and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
  • Perks: Crypto Innovate offers a variety of seasonal perks such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to make sure all of our employees know they are our priority and give back for your hard work often.

Hiring Process

To apply, we'd love to learn more about you.
Please answer our application questions! Submitting a resume is optional.

Our hiring process consists of several different stages.

Assessment: After reviewing your application if we feel you may be a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise being diligent about checking your email, including your spam folder, for communication from Crypto Innovate as the 72-hour submission deadline is a strict deadline.

Training: 10 business days. Training hours are paid at the rate of $28 an hour. Salary is paid when the training is over. Your namanger will guide you during the training via phone and email. You need to have a phone with a good Internet connection or a laptop.

Recruiter Interview: If we like your initial assessment and training results, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you a bit more and will focus on explaining the culture of the company. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.

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HR Manager

Laura Kolanek
Email: [email protected]

Contacts

Address: 146 Thirtieth St Suite 100, Etobicoke, ON M8W 3C4, Canada
Phone: +1 647 495 9123
Email: [email protected]
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